In this episode, Richard talks to Myles Peart. He's the Technical Director of NetSec, a UK-based managed service provider. The company recently won a prestigious MSP award from SuperOps and were named Emerging MSP of the Year.

Myles talks about the experience of entering awards and what it’s like being a winner. He shares his journey in the MSP space, how he set NetSec up, their current tool stack and how his wife came to join the company.

Richard asks Myles to explain why he encourages platform unification for SMBs and how his clients find using M365 almost exclusively. They discuss why a focus on cybersecurity is a good idea and the value in forming strategic business alliances.

Myles shares the NetSec approach to customer relationships and why the company focused on successful project delivery in their early days. He talks about how he keeps up with the pace of tech changes and his experiences working with coaches for business and health. 

Mentioned in This Episode

• NetSec
• PSA/RMM platform: SuperOps
• SuperOps MSP awards
• Cybersecurity tool: Heimdal Security
• Password manager: Keeper Security
• Cloud backup: N-able Cove
• Email signature software: Exclaimer
• Certification: Cyber Essentials
• Microsoft automation tool: Power Automate
• Scott Riley of Inside Agent
• News site: Legal News Wales
• Tech careers for young people CyberFirst
• UK government security centre: NCSC
• David Brereton of MysonPages
• Automation platform: Zapier
• Business event: Ideas Fest
• Entrepreneur seminar: James Sinclair Business Master Class